PRIVACY POLICY.
Last updated: June 2025
1. Introduction
Clauger US, Inc. ("Clauger," "we," "our," or "us") operates Console, a compliance and maintenance management platform for refrigeration facilities. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services.
By using Console, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information
When you register for an account, we collect your name, email address, job title, and organization information necessary to provide our services.
Usage Data
We automatically collect information about how you interact with Console, including pages visited, features used, actions taken, and time spent within the application.
Device Information
When using our mobile application, we may collect device identifiers, operating system version, and hardware model to provide and improve our service.
Facility & Operational Data
Console stores compliance records, maintenance tasks, asset data, forms, and related operational information that you and your organization enter into the platform.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Console platform
- Authenticate users and manage access permissions
- Send service notifications, updates, and support communications
- Monitor and analyze usage to improve our services
- Comply with legal obligations
- Detect and prevent fraud or unauthorized access
4. Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, email delivery) under data processing agreements
- Your Organization: Administrators within your organization's account may access data entered by team members
- Legal Requirements: When required by law, court order, or governmental authority
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews to protect your data. However, no method of electronic storage or transmission is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@clauger.us.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at support@clauger.us.
8. Children's Privacy
Console is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Clauger US, Inc.
Email: support@clauger.us